Contact Support
Need help with the Fit Check theme? We are here to assist you.
Before Contacting Support
- Check the FAQ & Troubleshooting page for answers to common questions.
- Review the relevant section or template documentation page for setting details.
- Make sure you are using the latest version of the theme.
Submit a Support Request
Fill out the form below and we will get back to you within 1–2 business days. A confirmation email will be sent to you automatically.
What We Support
- Theme configuration and settings questions
- Bug reports and unexpected behavior
- Guidance on using built-in theme features
- Assistance with theme updates
What We Do Not Support
- Custom code modifications (HTML, CSS, Liquid, JavaScript)
- Third-party app conflicts that must be fixed inside the app. Contact the app developer first; if the app developer identifies a theme-side adjustment, send us the details.
- Shopify platform issues (please contact Shopify Support)
- Design/branding services